Tenant information
With Jim Aitken & Partners Real Estate it's easy to find a new home. We manage one of the largest rental portfolios in the local area enabling us to offer a wide selection of properties. If you are looking for a commercial property, you will find a range of shops, offices and industrial areas available.
Rental lists are available from all Jim Aitken & Partners Real Estate Offices. The office copies are updated twice a week and the website is updated daily. Viewing properties can be arranged by appointment only with a Property Manager as keys will not be released by Jim Aitken and Partners.
Rental Application
If you are interested in renting one of our properties, you will need to fill in an Rental Application. All applications are processed and submitted to the landlord for consideration. This process can take up to 72 working business hours to complete.
Bond
This is a form of security for the landlord in case you owe money for rent or damage to the property at the end of the tenancy. Upon signing the lease, your Bond will be lodged with the Office of Fair Trading where it will be held for the duration of your lease. At the end of the tenancy, after the final inspection, a Claim for Refund of Bond Money form must be submitted to Fair Trading before the bond money can be refunded by your property manager.
Rent
Rent will be payable in advance as per your Residential Tenancy Agreement. Please contact your Property Manager immediately if you cannot make a rental payment on time. You will be able to make a rental payment over the internet or a choice of other time saving options.
Condition Report and Routine Inspections
Before the commencement of your lease, your Property Manager will carry out an inspection and complete a full Condition Report which includes digital photos. This is the report we refer to at the end of the tenancy. It is therefore in your best interest to read through the Condition Report and Tenancy Agreement thoroughly and ensure you retain a copy in a safe place. Our office will also carry out periodic inspections every three months on the property throughout the duration of the tenancy to ascertain the condition of the property and necessary maintenance requirements.
Maintenance and Repair Requests
All maintenance requests must be made in writing. You may do this on-line via e-mail, or via fax using the request forms provided in your Tenancy kit. Phone requests will only be accepted in an extreme emergency.
You must not attach any fixture or make any renovation, alteration or addition to the premises without written permission from the landlord or your Property Manager. You must not intentionally or negligently damage the premises. You are responsible for damage caused by other occupants of the premises or any person you allow on the premises. You must notify your Property Manager of any damage to the premises immediately regardless of whom or what caused the damage this must be submitted to our office in writing.
It is the tenant's responsibility to provide access and keep appointments with tradesmen.
Urgent Repairs
If the premises need urgent repairs, contact your property manager immediately. Urgent repairs are listed in your tenancy agreement.
Contents Insurance
It is the tenant's responsibility to insure personal possessions against any loss, damage or theft.
Ending the Tenancy
Written notice must be given by either the landlord or tenant if a tenancy is to be ended.
In the last two weeks of your lease, either party can give two weeks' notice to end the tenancy. Once your lease has expired, you are required to give at least three weeks' notice. The landlord or agent must give you at least 60 days notice. If there is a breach of the tenancy agreement, a notice period of 14 days applies.
If the landlord wants to sell the premises, you may be asked to vacate the premises by the time the sale is finalised. The landlord must give you at least 30 days written notice. This only applies after the fixed term has ended.